Who We Are

Global UC (referred to in this policy as “we”, “us” and “our”) consists of a group of companies with offices in Switzerland as Global Telelinks GmbH, Untermueli 9, 6300 Zug and USA as Global UC Inc, 5273, Dillon Cir, Holtam City, Texas 76137-5509.

We may collect the following personal information (Identity and Contact Details)from you:

• Name
• Email Address
• Phone Number
• User Name
We consider all the information listed above as "personal data" under the General Data Protection Regulation (GDPR).

How we collect personal information

We collect personal information in a few different ways:

Directly from you or your company admin: This includes information you provide when you:

• Create an account with us
• Purchase a product or service
• Fill out a form online by your company admin for creating account
• Contact customer support
We will always be transparent about how we collect and use your personal data.

Your personal information may be used to:

• Verify your identity
• Help subscribe to Global UC services
• Send you invoices for the Global UC service you have used
• Provide the services you require
• Manage and administer those services, including charging, billing and collecting debts contact you in any way (including mail, e-mail, phone, visit, text or multimedia messages) about products and services offered by us.
• Inform you of ways the services provided to you could be improved
• Check credit-worthiness and fraud, hence using related agencies
• To provide secure Services to you.
• Understand your information and communication needs so Global UC can provide you with better service
• Maintain and upgrade Global UC Services infrastructure, including testing and upgrading of these systems to provide better features.



Retention of Personal Information

Global UC takes reasonable steps to ensure that the Personal Information we process is reliable for its intended use, and as accurate and complete as is necessary to carry out the purposes described in this Privacy Notice. Global UC will retain Personal Information for the period necessary to fulfill the purposes outlined in this Privacy policy unless a longer retention period is required or permitted by law.




Lawfulness of Processing

Global UC process your personal data based on the following legal grounds under GDPR:

• Contractual Necessity: To fulfill a contract with you (e.g., to provide you with a service).
• Consent: With your explicit consent (e.g., to send you marketing communications).)
• Legitimate Interests: For our legitimate interests (e.g., to improve our services), but only where these interests do not override your fundamental rights and freedoms.



Your Data Subject Rights

You have the following rights under data protection law.

• Right to be informed: You have the right to be informed about how we collect, use, and share your personal data. This privacy policy is intended to provide you with this information.
• Right of access: You have the right to access your personal data that we hold. You can request a copy of your data by contacting us.
• Right to erasure (Right to be forgotten): You have the right to request that we erase your personal data. However, this right is not absolute and may not apply in certain cases, such as where we are required to keep your data by law.
• Right to restriction of processing: You have the right to request that we restrict the way we process your personal data.
• Right to data portability: You have the right to request that we transfer your personal data to another organization.
• Right to object: You have the right to object to how we process your personal data, including for marketing purposes.
• Rights in relation to automated decision-making including profiling: We do not currently use automated decision-making, including profiling, in a way that significantly affects you. However, if we do so in the future, we will provide you with more information about this and your rights.



Global UC's Website

• When you first give us personal information through our website or if you communicate with us using the internet, we may occasionally e-mail you about our services and products. But we will give you the choice as to whether or not you would like us to contact you via e-mail. You can always send us e-mail at the address below, at any time if you change your mind.
• Please note that the nature of the Internet may cause your communications to go through a number of countries before they are delivered. Also, please note that communications over the Internet, such as e-mails and web mails (messages sent through a website), are not protected unless they have been encrypted. We cannot accept responsibility for any unauthorized access or loss of personal information that is beyond our control.
• On our website, 'cookies' are generally used to study how people use our site. A cookie is information that is stored on your computer's hard drive which records how you have used a website. It helps us improve and upgrade our website based on our potential/customers’ requirements. This means that when you go back to our website, it can give you customized options based on the information it has stored about your last visit. You can generally modify the settings of your browser to prevent it from accepting cookies.
• If you do not want us to use cookies in your browser, you can set your browser to disallow cookies or to let you know when a website attempts to put a cookie on your computer. Then again, you may not be able to use some of the products or services on our website without cookies.



Maintain, improve, and administer our Website

We use “cookies” to monitor Website Visitor traffic patterns and site usage. This helps us to understand how our Customers and potential Customers use our Website so that we can develop and improve the design, layout and functionality of the sites. A cookie is a piece of information that is stored on the Website Visitor’s computer’s hard drive and which records their navigation of our Website so that, when the Website Visitor revisits our Website, it can present tailored options to them based upon the stored information about the Website Visitor’s last visit. A Website Visitor can normally alter the settings of their browser to prevent acceptance of cookies. If a Website Visitor does not want us to deploy cookies in their browser, a Website Visitor can set their browser to reject cookies or to notify them when our Website tries to put a cookie on the Website Visitor’s computer. However, rejecting cookies may affect the Website Visitor’s ability to use some of the products and/or services at our Website.

In addition to the information provided above, the following website provides information on deleting or controlling cookies and is available at www.aboutcookies.org.

Privacy Contact Information

You can contact us if you have any privacy-related questions or comments about this Policy or the way we process your personal information:

Email:salesteam@ucglobe.net or info@ucglobe.net

The Group Data Protection Officer
Global UC inc
5273 Dillon Cir | Haltom City | Texas 76137-5509 | USA

Last Updated : 2024-Apr-01