CALL CENTER

Facilitating the growth and continuity of your business

How our solutions make it simple to create and deliver an exceptional customer service?

Increase your productivity quickly by enhancing the efficiency of your agents. Our feature-rich tools allow you to observe and record calls on the go. Call performance can also be evaluated. Our cloud telephony offers quality HD audio calling and creative features that can improve the ultimate objective of enhancing the calling experience.

Feature Highlights

Outbound

  • Auto Dialer
  • Click-to-call
  • Voice Blaster

Inbound

  • IVR
  • Call Distribution
  • Routing

Quality Monitoring

  • Self Monitoring
  • Wallboard
  • Call Recording

Channels

  • Voice
  • Chat
  • Email

Reporting and Monitoring

  • Custom Reports
  • Live Dashboard
  • Report Scheduler

Solution with Benefits

User Friendly

Strengthens Efficiency and Growth

No Advance Investments

Better Sales

Cost Saving

Superior Customer Service

Be ready to satisfy your customers in no time